These Terms of Service (“Agreement”) are entered into by and between EXVIL LTD, a private limited company incorporated in England and Wales under company number 17141823, with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX (“Company”, “we”, “us”, “our”), and you (“User”, “you”, “your”).
BY CLICKING “I ACCEPT” DURING REGISTRATION OR PURCHASE, BY CREATING AN ACCOUNT, OR BY INSTALLING OR USING THE TRACKER, YOU AGREE TO BE BOUND BY THIS AGREEMENT AND OUR PRIVACY POLICY (AVAILABLE AT https://exort.io/en/privacy-policy). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, IN WHICH CASE “YOU” REFERS TO THAT ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THIS AGREEMENT, YOU MUST NOT ACCEPT IT AND MUST NOT USE THE TRACKER OR THE ACCOUNT.
1. Definitions
a. “Tracker” — the self-hosted advertising tracking software product “Exort”, including all binaries, installers, distributives, components, updates, upgrades, bug fixes and accompanying documentation made available by the Company.
b. “License” — the limited, non-exclusive right to use the Tracker as set out in Section 2.
c. “License Key” — the unique cryptographic credential (an Ed25519-signed token) issued by the Company through the License Server certifying that a License has been granted to the User.
d. “License Server” — the Company’s online infrastructure that issues, validates and revokes License Keys.
e. “Account” — the User’s personal account on the website exort.io/en/account, used to register, manage subscriptions, obtain License Keys and contact support.
f. “Server” — the physical or virtual server, operated by the User or a third party at the User’s direction, on which the User installs and runs the Tracker.
g. “Website” — the Company’s websites at exort.io and exort.io/en/account, including all materials made available through them.
h. “Trial” — the free evaluation period described in Section 4.
i. “Payment Provider” — Lemon Squeezy, LLC and its affiliates, the Company’s authorised reseller and Merchant of Record for all paid transactions (see Section 5). The “Merchant of Record” status means the Payment Provider is the seller of record for the transaction, issues invoices, collects and remits applicable taxes, and handles payment-card processing and chargebacks. The Company may change the Payment Provider on prior notice given in accordance with Section 20.
2. License to Use the Tracker
a. Subject to the User’s compliance with this Agreement and timely payment of all fees, the Company grants the User a non-exclusive, non-transferable, non-sublicensable, revocable License to install and use the Tracker on a Server for the User’s internal business purposes during the paid period.
b. The Tracker is installed and operated on the Server by the User, at the User’s expense and risk. The Company does not host the Tracker, does not access the Server, and does not process the data the User collects or processes through the Tracker.
c. The License is granted on the day the License Key is first issued and remains in force for the period for which fees have been paid (or for the Trial period, as applicable).
d. Each License Key is bound to a single Server identified by a hardware/software fingerprint (“machine identifier”). To move the Tracker to a different Server, the User must request reactivation through the Account or by contacting support; the Company will revoke the prior binding and re-issue a new binding for the new Server. Repeated reactivations within short periods may be flagged as suspicious and subject to manual review.
e. Creating an Account is mandatory for obtaining and maintaining a License.
f. If the License is sold for a specific number of users, traffic volume, features or other quantitative limits, those limits form part of the License and apply to the User’s use of the Tracker.
g. All rights not expressly granted to the User are reserved by the Company.
3. Account
a. To use the Tracker, the User must register an Account on exort.io/en/account with accurate, current and complete information and keep that information up to date.
b. The User is responsible for safeguarding the credentials of the Account and for all activity that occurs under the Account. The User must notify the Company without undue delay of any unauthorised use of the Account or any other suspected breach of security.
c. The Account must not be shared with, transferred to, or used by more than one individual, except where the User’s License explicitly permits use by a defined number of named users within a single legal entity.
d. The Company may suspend or terminate an Account if the User violates this Agreement, attempts to circumvent License limits, uses payment instruments fraudulently, or fails to respond to lawful requests from the Company or competent authorities.
4. Trial
a. The Company offers a free 14-day Trial of the Tracker. The Trial is granted once per User and once per legal entity, irrespective of how many Accounts are registered or how many email addresses, payment methods or Servers are used.
b. The Company may use technical signals — including, without limitation, the machine identifier of the Server, IP address, payment-method fingerprint and registration metadata — to detect and prevent abuse of the Trial.
c. Any attempt to obtain more than one Trial through the use of multiple Accounts, alternate identities, fake legal entities, virtual machines provisioned for the purpose of bypassing the Trial limit, or any other circumvention method is a material breach of this Agreement and may result in immediate revocation of all License Keys associated with the User without refund.
d. At the end of the Trial, if the User has not subscribed to a paid plan, the License Key will be automatically revoked and the Tracker will cease to operate.
5. Fees and Payment
a. Merchant of Record. All paid transactions for the Tracker are processed by the Payment Provider acting as the Company’s authorised reseller and Merchant of Record. When the User purchases a License or renews a subscription, the User enters into a separate purchase agreement with the Payment Provider, and the Payment Provider, not the Company, is the seller of record for that transaction. The Payment Provider issues invoices, collects and remits applicable taxes (including VAT/GST), and handles payment-card processing and chargebacks. The Payment Provider’s own terms of service and privacy notice apply to the payment transaction in addition to this Agreement.
b. Pricing and currency. Fees are denominated in euros (EUR) and are published on exort.io or in the Account. Prices may differ by plan, billing period, feature set, traffic limits or number of permitted users. The applicable price is the price displayed at the time of purchase or renewal.
c. Billing periods and auto-renewal. Subscriptions are billed in advance on a monthly or annual basis (as selected by the User at checkout). Subscriptions renew automatically at the end of each billing period at the then-current price for the User’s plan, using the payment method stored with the Payment Provider, unless the User cancels the subscription before the renewal date. The User may cancel auto-renewal at any time through the Account or directly through the Payment Provider.
d. Payment data. The Company does not store full payment-card data. All card data are processed and stored by the Payment Provider in accordance with PCI-DSS. The Company stores only a payment-method token and limited non-sensitive metadata (such as the last four digits of the card and the brand) for the purposes of subscription management.
e. Price changes. The Company may change the price of any plan or feature. Price changes for existing subscriptions take effect at the next renewal following at least thirty (30) days’ advance notice given by email to the address associated with the Account or by notice in the Account. If the User does not accept the new price, the User may cancel the subscription before the price change takes effect.
f. Late or failed payment. If a renewal payment fails and is not cured within a reasonable period, the License Key may be suspended or revoked and the Tracker may cease to operate.
g. Taxes. The Payment Provider is responsible for charging and remitting applicable indirect taxes. The User is responsible for any other taxes, duties or charges associated with the User’s own use of the Tracker, including taxes on the User’s revenue generated through the Tracker.
6. Refunds
a. The Company offers a 14-day refund for the first-time purchase of a License. If the User is not satisfied with the Tracker, the User may request a refund within fourteen (14) days of the initial purchase by contacting [email protected].
b. The 14-day refund does not apply to renewals of an existing subscription.
c. The Company may decline a refund where there is evidence of abuse, fraud, breach of this Agreement, or use of the Tracker beyond ordinary evaluation.
d. Refunds are processed through the Payment Provider and may be issued in accordance with the Payment Provider’s refund procedures. Refunds for subscriptions purchased through promotional offers or with discounts may be limited to the amount actually paid.
e. Cancellation of a subscription does not, by itself, constitute a refund request. Upon cancellation, the License remains active until the end of the paid period, after which the License Key is revoked.
7. Acceptable Use
The User must not use the Tracker, the Account or the Website to:
a. distribute or facilitate the distribution of malware, spyware, viruses, worms, Trojan horses, ransomware, or any other malicious software, code or scripts;
b. conduct phishing, identity theft, account takeover, credential stuffing, or any other activity intended to obtain credentials, financial data or personal data deceptively;
c. produce, distribute, promote or in any way handle child sexual abuse material, content sexualising minors, or content harmful to minors;
d. infringe, violate or misappropriate the intellectual property, privacy, publicity, contractual or other rights of any third party, including by counterfeiting goods or impersonating brands;
e. carry out fraudulent or deceptive activities, including click fraud, ad fraud, install fraud, fake-traffic generation, cookie stuffing, manipulation of attribution data of third parties, or activities designed to defraud advertisers, ad networks or affiliate networks;
f. engage in spamming, unsolicited bulk email, “chain letters”, “pyramid schemes”, or any marketing practice that violates applicable anti-spam laws (such as CAN-SPAM, GDPR, ePrivacy) or the policies of the relevant ad networks or platforms;
g. impersonate any person or entity, falsely state or otherwise misrepresent affiliation with any person or entity, or use forged headers or manipulated identifiers to disguise the origin of traffic or content;
h. promote political content in a manner that violates applicable election or advertising laws, or that is designed to manipulate elections or undermine democratic processes;
i. promote, facilitate or carry out discrimination, harassment, threats, defamation or violence against any individual or group based on race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability, age, or any other protected characteristic;
j. violate the published policies of advertising networks, traffic sources or affiliate networks the User uses in connection with the Tracker, where such violation is unlawful, deceptive or fraudulent.
Adult and gambling traffic. Promotion of legal adult content and legal gambling offers is permitted only to the extent permitted by applicable law in the User’s jurisdiction and in the jurisdiction of the end users, and only in accordance with the policies of the relevant advertising networks, traffic sources and payment providers. The User is solely responsible for verifying and ensuring such legality and compliance.
The Company may, but is not obliged to, investigate suspected breaches of this Section 7 and may suspend or revoke the License Key with immediate effect where, in the Company’s reasonable judgement, the User has materially breached this Section. No refund is due for such suspension or revocation.
8. Restrictions
The User must not, and must not permit any third party to:
a. copy, rent, lease, lend, sell, sublicense, distribute, or otherwise transfer the Tracker, the License Key or any component thereof to any third party, or make the Tracker available to third parties as a service, embed the Tracker as an iframe inside another product, or otherwise commercially exploit the Tracker outside of the User’s own internal business use;
b. reverse-engineer, decompile, disassemble, derive the source code of, or attempt to discover the underlying ideas, algorithms or implementation of the Tracker, except to the extent such restriction is prohibited by mandatory applicable law and only after prior written notice to the Company;
c. modify, adapt, translate or create derivative works based on the Tracker or any of its components, except to the extent expressly permitted by the Tracker’s official documentation;
d. remove, alter or obscure any proprietary notices, branding, copyright notices or License Key validation mechanisms in the Tracker;
e. use the Tracker, the Account or the Website for the purpose of monitoring its availability, performance or functionality, or for any benchmarking or competitive purposes, or publish or otherwise make available any benchmark or comparative analysis of the Tracker without the Company’s prior written consent;
f. use the Tracker, the Account or the Website to develop or assist in developing a product or service that competes with the Tracker, including by reproducing its features, user interface, layout or behaviour;
g. use any automated means (including agents, robots, scripts or scrapers) to access, monitor or copy the Website or its content, except for accessing publicly published documentation in a reasonable manner;
h. attempt to gain unauthorised access to the Account, the Tracker, the License Server, the Website, or any related systems, or to interfere with, disrupt or impair their operation;
i. obtain, use or distribute License Keys or copies of the Tracker that have been generated, modified or distributed by parties not authorised by the Company.
9. Updates and Versions
a. The Company may release updates, patches and new versions of the Tracker from time to time. Some updates may be delivered automatically; others may require manual action by the User.
b. The Company supports the most recent stable major version of the Tracker and the one immediately preceding major version. Versions older than that may continue to function but are provided as is, without security patches, bug fixes or technical support.
c. The User is responsible for keeping the Tracker up to date and for installing security-related updates promptly. The Company is not liable for losses arising from the User’s continued use of unsupported or out-of-date versions of the Tracker.
d. The Company may modify, reduce or discontinue features of the Tracker at its discretion, provided that material reductions to features paid for under an active subscription are subject to the notice obligation in Section 5(e) and, at the User’s request, a pro-rata refund of unused fees through the Payment Provider.
10. License Validation and Telemetry
a. To validate the License and to enforce limits agreed at the time of purchase, the Tracker periodically connects to the License Server and transmits a minimal set of technical data, including: the License Key, the Server’s machine identifier, the Tracker version, the public IP address of the Server, and basic operational counters (such as the number of active campaigns and aggregated traffic volume against any applicable plan limit). This data is described in detail in the Privacy Policy.
b. The Tracker does not transmit to the License Server, and the Company does not have access to: the User’s traffic data, click data, conversion data, end-user personal data, advertising creatives, landing-page content, or any other content the User processes through the Tracker.
c. Grace period. If the License Server is unreachable, the Tracker will continue to function in a grace state for up to seventy-two (72) hours to protect the User against transient network issues. After this period, if the License cannot be revalidated, the Tracker may restrict or cease operation until validation succeeds.
d. The User must not block, alter, intercept, spoof or otherwise tamper with the validation traffic between the Tracker and the License Server. Doing so is a material breach of this Agreement.
e. Optional product telemetry. In addition to the mandatory validation traffic described above, the Tracker includes an opt-in product-telemetry feature that the User may enable or disable at any time in the Tracker’s settings. By default, this feature is disabled. When the User enables it, the Tracker may transmit to the Company:
(i) anonymised information about which features, screens and reports of the Tracker are used and how frequently;
(ii) error and crash reports, including stack traces, error codes, the Tracker version, the operating system and runtime configuration of the Server;
(iii) basic performance metrics, such as request latency, database size, request throughput and resource utilisation.
This data is associated with the License Key and the machine identifier of the Server, but is not linked to the User’s name, business identity, end-user identifiers or to any of the data described in Section 10(b).
f. What product telemetry does not include. Product telemetry does not include any of the data listed in Section 10(b) — including, without limitation, traffic data, click data, conversion data, end-user personal data, advertising creatives or landing-page content. The Company uses product-telemetry data solely to operate, maintain and improve the Tracker, prioritise development, diagnose issues, and produce internal and aggregated reports as described in Section 11(d). The User may disable product telemetry at any time; previously transmitted data will continue to be retained and used in accordance with the Privacy Policy.
11. Customer Data
a. The Tracker is self-hosted on the User’s Server. The Company does not have access to and does not process the User’s traffic data, conversion data, end-user personal data, campaign content or any other data the User collects or processes through the Tracker. All such data remains exclusively under the control of the User.
b. The User is solely responsible for: (i) the lawful collection, processing, storage and transfer of all data processed through the Tracker; (ii) compliance with applicable data-protection laws (including the UK GDPR, EU GDPR, ePrivacy Directive and the laws applicable to end users in their respective jurisdictions); (iii) obtaining any required consents from end users; and (iv) the security of the Server.
c. The Company processes only the limited technical and account data described in Section 10 and in the Privacy Policy, and only for the purposes of providing, maintaining and improving the Tracker, the Account and the License Server.
d. The Company may compile and use aggregated, anonymised metrics derived from License Server validation data and, where enabled by the User, from the optional product-telemetry data described in Section 10(e) — such as aggregate counts of active Licenses, geographic distribution of installations, version-adoption statistics, aggregate feature-usage trends and aggregate error rates — for the purposes of operating, improving and reporting on the Tracker. Such aggregated metrics do not identify any individual User.
12. Intellectual Property
a. The Tracker, the License Server, the Website, all of their components, and all intellectual property rights in or relating to them — including, without limitation, copyright, trademarks, trade secrets, database rights and any aggregated metrics derived under Section 11(d) — are and remain the exclusive property of the Company and its licensors.
b. This Agreement does not transfer to the User any ownership rights in the Tracker, the License Server or the Website. The User obtains only the limited License expressly granted in Section 2.
c. “Exort”, the Company’s logo and any other names or marks associated with the Tracker are trademarks of the Company. No right or licence is granted to the User to use these marks, except to identify the Tracker accurately in compliance with applicable trademark law.
d. Feedback. If the User submits suggestions, ideas, feature requests, bug reports or other feedback regarding the Tracker (“Feedback”), the User grants the Company a perpetual, worldwide, royalty-free, sublicensable, irrevocable licence to use that Feedback for any purpose, without obligation to the User.
13. Confidentiality
a. Each party agrees to keep confidential any non-public information disclosed by the other party that is identified as confidential or that ought reasonably to be considered confidential, and not to disclose it to any third party or use it for any purpose other than performing this Agreement.
b. The obligations in this Section apply during the term of this Agreement and for a period of five (5) years after its expiration or termination, except for trade secrets, which remain protected for as long as they qualify as trade secrets under applicable law.
c. This Section does not apply to information that is or becomes publicly available without breach of this Agreement, was lawfully known to the receiving party before disclosure, is independently developed without reference to confidential information, or is required to be disclosed by law or regulatory authority.
14. Disclaimer of Warranties
THE TRACKER, THE LICENSE SERVER, THE ACCOUNT AND THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY OR ERROR-FREE OPERATION.
THE COMPANY DOES NOT WARRANT THAT THE TRACKER WILL MEET THE USER’S REQUIREMENTS, THAT ITS OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT DATA CALCULATED OR REPORTED BY THE TRACKER WILL BE FREE FROM ERROR. THE USER IS RESPONSIBLE FOR THE INSTALLATION, OPERATION, BACKUP AND SECURITY OF THE SERVER AND FOR DETERMINING WHETHER THE TRACKER IS APPROPRIATE FOR THE USER’S BUSINESS.
Nothing in this Agreement excludes or limits any warranty or liability that cannot be excluded or limited under applicable law.
15. Limitation of Liability
a. Excluded damages. To the maximum extent permitted by applicable law, in no event shall the Company, its affiliates, officers, directors, employees, agents, contractors or licensors be liable to the User or any third party for any indirect, incidental, special, consequential, exemplary or punitive damages, including but not limited to lost profits, lost revenue, lost goodwill, loss or corruption of data, loss of business opportunity, or the cost of substitute products or services, even if the Company has been advised of the possibility of such damages.
b. Cap. Subject to Section 15(a), the Company’s total aggregate liability arising out of or relating to this Agreement, the Tracker, the License Server, the Account or the Website, regardless of the legal theory of liability (whether contract, tort, statute or otherwise), shall not exceed the greater of:
(i) one hundred euros (€100); and (ii) the total amount actually paid by the User to the Payment Provider for the Tracker during the six (6) months immediately preceding the event giving rise to liability.
c. The limitations in this Section reflect the allocation of risk between the parties and form an essential basis of the bargain. They apply even if a limited remedy fails of its essential purpose.
d. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law, including, in the United Kingdom, liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
16. Indemnification
The User agrees to indemnify, defend and hold harmless the Company, its affiliates and their respective officers, directors, employees, agents, contractors and licensors from and against any and all third-party claims, demands, actions, proceedings, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to:
a. the User’s use or misuse of the Tracker, the Account, the License Server or the Website;
b. the User’s breach or alleged breach of this Agreement, including Section 7 (Acceptable Use);
c. the User’s violation of any applicable law or regulation, including data-protection, consumer-protection, advertising or anti-spam laws;
d. the data the User collects, stores, processes or transmits through the Tracker, including any claim that such data infringes the rights of a third party or violates applicable data-protection law;
e. the User’s negligent or wilful misconduct.
The Company will give the User reasonable notice of any such claim, the User will assume control of the defence at the User’s expense, and the Company may participate at its own expense. The User must not settle any claim in a way that imposes any obligation on, or admits liability of, the Company without the Company’s prior written consent.
17. Term and Termination
a. This Agreement enters into force when the User first accepts it and remains in force for as long as the User holds an Account or a License Key, subject to earlier termination as set out in this Section.
b. The License terminates automatically upon:
(i) expiration of the paid period without renewal; (ii) the User’s withdrawal from a paid plan within the Trial or refund period; (iii) the User’s failure to pay any sums when due, after a reasonable cure period.
c. The Company may, at its sole discretion and without refund, suspend or terminate the License Key, the Account, or both, with immediate effect, in the case of:
(i) material breach of this Agreement, including Section 7 (Acceptable Use), Section 8 (Restrictions) or Section 10 (License Validation and Telemetry);
(ii) the User’s use of License Keys or copies of the Tracker obtained from any party not authorised by the Company;
(iii) attempts to gain unauthorised access to the Company’s systems, infrastructure or distributives, including by means of social engineering;
(iv) repeated chargebacks, fraudulent payments, or material misrepresentation in payment information;
(v) the User becoming subject to any sanctions regime referenced in Section 18.
d. Upon termination, the User must cease all use of the Tracker, uninstall the Tracker from all Servers, and destroy any copies in the User’s possession. Sections that by their nature should survive termination (including Sections 12, 13, 14, 15, 16, 19 and 20) shall survive.
18. Export Control and Sanctions
The User represents and warrants that the User and any entity on whose behalf the User accepts this Agreement: (a) is not located in, ordinarily resident in, or organised under the laws of any country or territory subject to comprehensive trade sanctions imposed by the United Kingdom, the European Union, or the United Nations; (b) is not listed on any sanctions or restricted-party list maintained by the United Kingdom, the European Union or the United Nations; and (c) will not use the Tracker in or for the benefit of any such country, territory or person.
The Company may suspend or terminate the License at any time, without refund, if compliance with applicable sanctions or export-control laws so requires.
19. Governing Law and Disputes
a. This Agreement is governed by and construed in accordance with the laws of England and Wales, without regard to its conflict-of-laws principles.
b. The parties submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising out of or in connection with this Agreement, save that the Company may seek injunctive or equitable relief in any competent jurisdiction to protect its intellectual property or confidential information.
c. No class actions. Any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action, unless both parties agree otherwise in writing after the dispute has arisen.
d. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
20. Changes to this Agreement
a. The Company may update this Agreement from time to time. The updated version will be published on the Website with an updated “Effective date”.
b. Material changes — including changes to fees, refund policy, Acceptable Use, Limitation of Liability or Governing Law — take effect no earlier than thirty (30) days after notice is given to the User by email or by notice in the Account.
c. The User’s continued use of the Tracker, the Account or the Website after the effective date of an updated Agreement constitutes acceptance of the updated Agreement. If the User does not accept the updated Agreement, the User must cancel the subscription and stop using the Tracker before the effective date.
21. Miscellaneous
a. Entire agreement. This Agreement, together with the Privacy Policy and any order-confirmation page or specific commercial terms agreed in writing, constitutes the entire agreement between the parties regarding the Tracker and supersedes all prior or contemporaneous agreements, communications and proposals on this subject.
b. Assignment. The User may not assign or transfer this Agreement, in whole or in part, without the Company’s prior written consent. The Company may assign this Agreement in connection with a merger, acquisition, reorganisation or sale of substantially all of its assets.
c. No waiver. A failure or delay by the Company in enforcing any right under this Agreement does not constitute a waiver of that right.
d. Severability. If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties’ original intent.
e. Force majeure. Neither party is liable for any failure or delay in performance of its obligations under this Agreement (other than the User’s payment obligations and either party’s confidentiality obligations) caused by events beyond its reasonable control, including, without limitation: acts of God, natural disasters, war, terrorism, civil unrest, governmental action, sanctions, embargoes, epidemics, pandemics, strikes or other labour disputes, fire, flood, earthquake, power outages, failure or unavailability of utilities or telecommunications networks, large-scale internet outages, failures of upstream cloud, hosting or content-delivery providers, or large-scale cyberattacks affecting third-party infrastructure (including denial-of-service attacks). The affected party shall use reasonable efforts to notify the other party of the event and to resume performance as soon as reasonably practicable.
f. Notices. Notices to the User may be given by email to the address associated with the Account or by notice in the Account. Notices to the Company must be sent to [email protected] or to the registered office address.
g. Language. The English-language text of this Agreement prevails over any translation.
22. Contact
EXVIL LTD Company number: 17141823 Registered office: 128 City Road, London, United Kingdom, EC1V 2NX Support and legal contact: [email protected]